Privacy Policy

Last updated: May 9, 2025

Welcome to ToolongMCP ("we", "us", "our"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and subscribe to our services (the "Service"). We are committed to protecting your personal data and your right to privacy.

1. Information We Collect

1.1 Personal Information You Provide

  • Account Registration: When you sign up, we collect your name, email address, and password.
  • Payment Details: We use Stripe to process payments. We do not store your credit card details; Stripe collects and stores this information in accordance with its privacy policy.
  • YouTube Video Input: You may provide YouTube video URLs or IDs to enable our Service.

1.2 Automatically Collected Information

  • Usage Data: We collect information about how you use our website and Service, including chat history, queries submitted, timestamps, and interaction data.
  • Device and Log Data: We collect information such as your IP address, browser type, operating system, referring URLs, and other technical data.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track usage patterns, remember your preferences, and deliver personalized content.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Process your subscriptions and manage billing through Stripe.
  • Understand and analyze how you use our Service to improve features and performance.
  • Communicate with you, including sending service updates, promotional materials, and responding to your inquiries.
  • Detect, prevent, and address technical issues and security threats.

3. Payment Processing

All subscription payments are processed through Stripe. We do not store or have access to your full payment card details. For more information, please refer to Stripe's Privacy Policy.

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Necessary for the website to function.
  • Performance and Analytics Cookies: Help us understand how you use our Site.
  • Functional Cookies: Enable enhanced functionality and personalization.
  • Advertising Cookies: May be used for marketing and advertising purposes.

You can manage cookie preferences in your browser settings. Disabling cookies may affect the functionality of our Service.

5. Third-Party Services

We may share data with third-party service providers who perform services on our behalf, such as hosting providers, analytics, and customer support tools. These third parties are contractually bound to protect your information and use it only to provide the requested services.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal data. However, no system can be completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access to your data
  • Correction of inaccurate data
  • Deletion of your data
  • Restriction of processing
  • Data portability
  • Objection to processing

To exercise these rights, please contact us at the email address below.

8. Children's Privacy

Our Service is not directed to individuals under 16. We do not knowingly collect personal data from anyone under 16.

9. International Data Transfers

Your information may be transferred to and maintained on servers located outside your country. By using our Service, you consent to such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new Privacy Policy on this page with an updated "Last updated" date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: support@toolongmcp.com

Thank you for trusting toolongmcp.com with your information.